Exchange Online
Mailboxes, calendars, contacts and public folders, with recovery beyond the native deleted-item window.
Microsoft 365 Backup
Managed protection for Exchange Online, SharePoint, OneDrive and Teams with operational monitoring, recovery assistance and reporting.
What we protect
SharePoint Online
Sites, libraries, lists and version history, restored at item, document or site level.
OneDrive for Business
User files and personal sites, with granular, point-in-time restore.
Teams
Team structures, channels and files, recovered without disrupting live collaboration.
Why Microsoft 365 needs backup
Microsoft keeps the Microsoft 365 service running, but protecting and recovering your data is your responsibility. The common gaps:
- Accidental or malicious deletion beyond native recycle-bin and retention windows.
- Ransomware and insider threats that propagate through synced content.
- Retention limits — native hold periods are short and not a substitute for backup.
- Compliance evidence that depends on recoverable, immutable copies.
Service scope
Automated backup
Scheduled, API-based protection across all covered workloads with no agent inside your tenant.
Immutable retention
Copies stored immutably so they cannot be altered or deleted by an attacker.
Granular restore
Recover a single item, mailbox, site or file to the original or an alternate location.
Monitoring and reporting
Backup health, coverage and restore evidence delivered in regular reports.
Recovery assistance
Specialist help when a restore matters most, not just the tool.
Business outcomes
Close the gap
Turn shared-responsibility risk into protected, recoverable data.
Recover fast
Granular restores measured in minutes, not days.
Prove compliance
Immutable, auditable copies for PDPA, MAS and HKMA evidence.
Frequently asked questions
Does Microsoft already back up Microsoft 365?
Microsoft is responsible for the availability of the Microsoft 365 service, not for the recoverability of your tenant data. Under the shared-responsibility model, protecting and restoring your data is yours — which is exactly what this service provides.
What can be restored?
Mailbox items and folders, SharePoint sites and libraries, OneDrive files and Teams content — at item, document, site or user level, to the original or an alternate location.
Are the backups immutable?
Yes. Copies are stored immutably so they cannot be modified or deleted, even if an attacker gains access to your environment.